This policy is effective May 1, 2019 and supersedes any previously published version.
WHAT DOES SUN CANYON BANK, A DIVISION OF BANTERRA BANK, DO WITH YOUR PERSONAL INFORMATION?
WHY?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some, but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do
WHAT?
The types of personal information we collect and share depend on the product(s) or service(s) you have with us. This information can include:
- Social Security number and income
- Account balance and payment history
- Credit scores and credit history
When you are no longer our customer, we may continue to share your information as described in this notice.
HOW?
All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information, the reasons Sun Canyon Bank chooses to share, and whether you can limit this sharing.
REASONS WE CAN SHARE YOUR PERSONAL INFORMATION
- For our everyday business purposes
- Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
- Does Sun Canyon Bank share? Yes
- Can you limit this sharing? No
- For our marketing purposes
- To offer our products and services to you
- Does Sun Canyon Bank share? Yes
- Can you limit this sharing? No
- For joint marketing with other financial companies
- Does Sun Canyon Bank share? Yes
- Can you limit this sharing? No
- For our affiliates' everyday business purposes
- Information about your transactions and experiences
- Does Sun Canyon Bank share? Yes
- Can you limit this sharing? No
- For our affiliates' everyday business purposes
- Information about your creditworthiness
- Does Sun Canyon Bank share? No
- Can you limit this sharing? We don't share
- For our affiliates to market to you
- Does Sun Canyon Bank share? No
- Can you limit this sharing? We don't share
- For nonaffiliates to market to you
- Does Sun Canyon Bank share? No
- Can you limit this sharing? We don't share
WHO WE ARE
Who is providing this notice?
- Sun Canyon Bank, a division of Banterra Bank
WHAT WE DO
How does Sun Canyon Bank protect my personal information?
- To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards, and secured files and buildings. Third parties who assist Sun Canyon Bank by providing services are required by contract to protect nonpublic personal information from unauthorized access.
How does Sun Canyon Bank collect my personal information?
- We collect your personal information, for example, when you:
- Open an account or deposit money
- Pay your bills or apply for a loan
- Use your credit or debit card
- We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing?
- Federal law gives you the right to limit only:
- Sharing for affiliates' everyday business purposes - information about your creditworthiness
- Affiliates from using your information to market to you
- Sharing for non-affiliates to market to you
- State laws and individual companies may give you additional rights to limit sharing
DEFINITIONS
Affiliates
- Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Our affiliates include financial companies such as Banterra Bank and non-financial companies such as Banterra Insurance, Inc. and Title Professionals, Inc.
Non-affiliates
- Companies not related by common ownership or control. They can be financial or nonfinancial companies.
- Sun Canyon does not share with non-affiliates so they can market to you.
Joint marketing
- A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include companies such as credit card companies.
WHAT CUSTOMERS CAN DO TO HELP
Sun Canyon Bank is committed to protecting the privacy of its customers. You can help by following these simple guidelines:
- Protect your account numbers, PINs (Personal Identification Numbers) and passwords. Never keep your PIN with your debit or credit card which can provide free access to your accounts if your card is lost or stolen.
- Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you and explains the call is on behalf of your bank and asks for your account number, you should not give the information out. Official bank staff will have access to your information and will not need to ask for it.
- Keep your information current. If your address or phone number changes, please let us know as soon as possible.
Let us know if you have questions. For additional information, contact by mail:
Sun Canyon Bank
Privacy Department
P.O. Box 291
Eldorado, IL 62930
Or by email by clicking here
